Returns & Exchanges
We want you to love your Subtl Beauty routine as much as we do, which is why we offer a 30-day window for returns or exchanges on all orders. If your shades aren't a perfect match or you aren't completely satisfied, we'll help you find your glow or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process for a return or shade exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print at home.
Pack Your Stack
Securely place your Subtl Beauty products in their original packaging or a small mailer, and affix the prepaid label to the outside.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing